Shipping & Returns

Shipping options

You can choose between picking your plants up in our nursery or receiving your plants at home. Simply select the option you prefer when you finalize your order. You choose!

Pick up my order

We love that people visit us! Select the option "collect in the nursery" in the shipping methods, tell us when you want to come to pick up your plants and we will have them ready for you, that easy. In addition, we will be happy to show you our nursery and all our products. Visit our nursery.

But if you live far away or do not have time to come and pick up your plants ... do not worry, we send them to you!

Home delivery (Spain)

Sit back and relax, your request is on the way. We will send your order to your home or work address. Simply select the best option for you in the shipping methods and we will take care of the rest.

Once the order is authorized, you will have it at home in 2/3 days (in Spanish territory). Generally, we only ship from Monday to Thursday, with the objective that the plants do not spend the weekend in the warehouses of our transport partners. Depending on the traffic and technical conditions independent of us, shipping times are not guaranteed, however, if you have special delivery needs, inform us and we will try to adapt to them.

We pack our plants with care and attention to keep them in the best conditions during the trip. All our transport partners are trusted and know our merchandise, so they will treat it with the care they deserve. Before delivery, the carrier will contact you to coordinate the delivery.

Orders will be delivered to the door if they are buildings, or at the front door if they are houses. The client will be informed if the product, due to its special characteristics (weight and volume), requires special treatment for handling. 

Home delivery (UE)

For orders out of Spanish territory, you will see "custom delivery" at shipping methods step. Select this option. We will soon contact you with the best and cheapest delivery option for your country. 

How much is the shipping?

The handling and packing of live plants requires special care and protection. Shipping costs include the handling, preparation and deliver of the order.

If you choose "collect at the nursery", you will not be charged any additional charge for the preparation of the order.

For the home delivery option, your shopping cart will automatically calculate shipping costs based on the weight and volume of your order.

We deliver your plants and trees in pallets. The minimum package we can send is 1/2 pallet. Please, take this into consideration. In order to optimize delivery costs, when talking about small format products, we suggest to order at least two or tree plants. Your neighbor may also need one!

Some of our products are especially large, heavy or bulky to ship through the standard delivery service. In these cases, the website will not automatically calculate the shipping costs, but you must check the option "Custom Delivery" shipping method. In this way, it will allow us to study your order individually and offer you the best option.

Certain products require a special shipment. This happens with plants and trees especially tall or bulky. In this case it will be necessary to have specialized transport. We always look for the cheapest and safest shipping methods. We will contact you by telephone to inform you about all the details before sending.